06Insights

Thinking on people, adoption & value.

Thought leadership

One process. Two journeys.

How one global procure-to-pay process created very different adoption journeys across regions.

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Ashleigh Hambling · Seen across enterprise, Vol. 5
Thought leadership

Make it less emotional

Why tracking sentiment and readiness over time helps avoid the productivity dip after go-live.

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Ashleigh Hambling · Seen across enterprise, Vol. 4
Thought leadership

People derailing your programme

Seeing people risk ahead of go-live, even when status reports look green.

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Ashleigh Hambling · Seen across enterprise, Vol. 3
Thought leadership

Op model and adoption

Why operating model change lands differently across teams, and how to see it early.

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Ashleigh Hambling · Seen across enterprise, Vol. 2
Thought leadership

Shift to internal capability

Why organisations are making the Transformation Office and Change Capability a priority, and what they are doing about it.

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Ashleigh Hambling · Seen across enterprise, Vol. 1
Thought leadership

Why transformation value is won or lost with the people

The gap between a redesigned process and people working the new way — and what closes it.

Article · 6 min read
Value workshop

Start by finding the value waiting to be unlocked.

A practical session shaped around your organisation and your metrics. You'll leave with a clearer view of where Serendata can help, and where the strongest opportunity sits.

Request value workshop →
1Your current approach to delivery including your team and your approach
2Where engagement, readiness gaps and people risks are hardest to see today
3Where a single source of change intelligence could improve outcomes
4The strongest opportunity, and measurable value, for your organisation